These are uncertain times never before experienced by this nation. It seems like there Is so much conflicting information; everyone seems to be saying or doing something different. On Monday, March 23rd Washington States Governor issued a shelter at home order, closing all non-essential businesses. He did this so that we can slow the spread of the virus, making the inevitable spread of the virus more manageable by health care providers.
Luckily, Hung Right Doors is considered an essential business because we deal of the safety and function of home structures. However, it is important that we social distance as much as possible. This may seem like a difficult, maybe even impossible feat when it comes to having a service person or estimator come to your home. However, for us it’s actually quite manageable and easy! This is something that we at Hung Right Doors love to do. Give you peace of mind by making seemingly difficult tasks and decisions painless for you.
If you are comfortable with a little bit of face to face contact, we have our people step 6’ away from your front door after they knock to announce their arrival. We prefer that you open your garage door while our service person or estimator waits out front. This reduces the risk of our employees leaving or picking up any contagion from the frequently touches spaces in your home. Often time’s people will let our employees into their home and lead them to the garage. But by simply having the service person wait outside, we can avoid too much close contact. Once you explain the issues to the service person feel free to go inside and wait until they are finished with their work!
If you are getting an estimate for a new garage door, you can go inside while the estimator measures the inside, and outside of your garage door space. They can leave a brochure and color samples inside your garage for you to look at on your own at home. A huge plus of having an In-person estimate is that the estimator can see your space, and has a feel of what would look best on your home so that they can help you best chose the door that you feel is right for you. Obviously, if you are inside the whole time and doesn’t discuss the door design in person with your estimator this advantage seemingly goes away. But our estimators are available by phone during regular business hours so you can talk to them on the phone instead of at your table. If you are worried about not being able to conceptualize the door design, simply have them make you a Mydoor image of the garage door ideas! They will email them over to you and you can pick and choose which design elements you like best.
Of course, you don’t have to make any physical contact with any of our employees at all if you are not comfortable. Our service people and estimators have long before this done solo service and bids. All you as the client need to do is leave us a way to get into your garage, and be available by phone in case there are any questions or concerns that arise during your call. If you are available to us to talk then we can certainly be in your space by ourselves!
Hung Right Doors employees strive to make every customer feel comfortable and happy with the work we do. Even in these times that COVID-19 is creating so much confusion we hope that we can be a constant source if reliable high quality service. As always we appreciate you supporting our small business and remember; We Will See This Through Together.